Faqs

You can update your bank or credit card details at any time via the member portal or by contacting your club. You can find our privacy policy at: https://www.southpacifichc.com.au/privacy-policy/ [...]

With all memberships placed on an automatic complimentary suspension, your expiry date was extended by the number of days we were closed.

Your membership terms and conditions will remain the same. You will not lose any membership time while your membership is suspended.

Please provide updated account details at your earliest convenience, should they have changed, and make payment so that your access is not interrupted. Our debit provider will charge a $17.50 [...]

At South Pacific Health Clubs we are determined to meet your health and wellness goals and we are here to support you in club and at home. There’s no one size fits all training model and [...]

You can book our group fitness classes through our SPHC app, which is free to all our members. Click here for more information.

As of Monday 14th December, we are extremely excited to return to unrestricted access 24 hours a day, 7 days a week, 365 days a year. This, of course, includes all public holidays. Currently the [...]

You will need to purchase a replacement tag / card from our reception team.

Please contact our customer service team at reception if you have lost an item and we will check if it has been handed in. We cannot be held responsible for any lost items.

Absolutely! We love keeping our South Pacific family updated with all the latest training tips and government updates. During closure we know the importance of keeping our family together which [...]