Faqs

All members and their guests use the club at their own risk. The club cannot accept responsibility for damage or injury through use of any of our facilities. Our team are there to assist you [...]

Use tap and go instead of cash wherever possible.

You can speak with our friendly customer service team in club or contact us via our website https://www.southpacifichc.com.au/contact-us/

Please contact the club so the membership team can assist in booking ahead. This is to ensure someone is available to assist you and to avoid disappointment if the club is already at capacity.

Memberships are non-refundable. If you are within your 5 day cooling off period, please contact our membership team who will be able to assist you further.After the 5 day cool off period has [...]

Casual guests are most welcome. You will need to sign in, provide all contact information and may come through providing capacity is below maximum. It is best to call the club ahead to book your [...]

Our friendly teams are happy to help you with any questions or feedback you have. If you’d prefer to speak to the Club Manager, please let our reception team know. If the Club Manager isn’t [...]

We cannot allow access to anyone presenting with even minor signs of illness. We encourage people to enjoy a day off training if they are feeling unwell.

Yes we do, please contact our membership team at your closest club, who will be able to assist you further.

A member of the team will help set you up on the SPHC Booking App. If the club is not at capacity we will assist you to book on the spot. If all sessions are booked, you will need to book for the [...]